Privacy Policy

ukconveyanceis a site operated by Creative Insight Servicse Ltd (“We”) we are a limited company registered in England and Wales under company number 10039151.
Ukconveyance is a trading style of Creative Insight Servicse Ltd which is regulated by The Council for Licensed Conveyancers.
At Ukconveyance (‘We’) are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (‘the Act’), the data controller Craetive Insight Servics Ltd, 51 Pinfold Street, Birmingham, B2 4AY. Our nominated representative for the purpose of the Act is Gareth Sanders.

Information we may collect from you

We may collect and process the following data about you:
Your name, email, address, telephone number and user comments
Information that you provide by filling in forms on ukconveyance(‘our site’). This includes information provided at the time of registering to use our site, subscribing to our services, posting material and/or requesting further services. This may include but is not limited to your name and job title, contact information including e-mail address, gender, occupation and company details and interests in order to provide you with details of our products and services We may also ask you for information when you enter a competition or promotion which we sponsor and when you report a problem with our site
If you contact us, we may keep a record of that correspondence
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access
Information relevant to any recruitment process
Please refer to our cookie policy for information about cookies, what they are used for and your rights to object to them.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Using your personal Information

We use information held about you in the following ways:
To ensure that content from our site is presented in the most effective manner for you and for your computer
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
To carry out our obligations arising from any contracts entered into between you and us
To allow you to participate in interactive features of our service, and product demonstrations, when you choose to do so
To notify you about changes to our services

Internal record keeping

Recruitment and selection purposes
To pass your details to accountants, consultants and other professional, for the purpose of obtaining professional advice and complying with our contractual
Pursuant to the Data Protection Act, your name may be retained on our marketing database. The database enables us to select contacts to receive a variety of marketing materials including legal update service, newsletters and invitations to seminars and events. It details your name, address, telephone, fax, email, website, mailing requirements and other comments if any. Please ensure you update us with any changes. You have the right to correct any data that relates to you.
For further information on how your information is used, how we maintain the security of your information, and your rights to access information we hold on you, please contact:
The Marketing Department, Ukconveyance, 51 Pinfold Street, Birmingham, B2 4AY.


We would like send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the group or third parties. If you no longer wish to be contacted for marketing purposes please write to us at the following address (Marketing Department, Ukconveyance Ltd, 51 Pinfold Street, Birmingham, B2 4AY) Please note that you may continue to receive mailings which are already on route to you for a short period of time while we deal with your request.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
We will not disclose your personal information to third parties:
If Ukconveyance or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Ukconveyance, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Ukconveyance Ltd, 51 Pinfold Street, Birmingham, B2 4AY.

Other Sites

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
We currently have links to the following sites:
We sometimes work with third parties to research certain usage and activities on our website on our behalf. In these cases no personal information about you is shared, however in the course of conducting this research these third parties may place a unique cookie on your browser. Please see our for more details.
Access to your information and how to correct it
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please write to us at the following address (Marketing Department, Ukconveyance Ltd, 51 Pinfold Street, Birmingham, B2 4AY. We may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on 1st July 2016.

How to Contact Us

Please send your questions, comments and requests to :
Marketing Department,

51 Pinfold Street, Birmingham, B2 4AY

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